Terms of Service

TransparencyKit — operated by Teemates LLC, a Pennsylvania limited liability company ("Teemates," "we," "us") Effective date: pending: DATE · Contact: support@transparencykit.com

> DRAFT — FOR ATTORNEY REVIEW. This document was AI-drafted for flat-fee attorney review before publication. Items flagged ⚖️ require attorney confirmation.

1. Acceptance of These Terms

By checking the acceptance box at checkout, creating an account, or using the Service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. You represent that you have authority to bind the business entity you are purchasing for, and these Terms form a contract between that entity and Teemates LLC.

2. Business Use Only

The Service is offered solely to businesses and for business purposes. By using the Service you represent that you are purchasing on behalf of a business, not as a consumer for personal, family, or household use. We may refuse or cancel any purchase that appears to be consumer use. You may not use the Service if you are prohibited from receiving U.S. products or services under applicable U.S. sanctions or export control laws.

3. What the Service Is — and Is Not

The Service is self-service documentation software. Based on information you provide through a guided intake, it uses artificial intelligence to generate template documents, checklists, and informational materials related to regulatory obligations under Regulation (EU) 2024/1689 (the "EU AI Act"), including transparency-related materials and technical documentation templates (collectively, "Deliverables").

The Service is not:

a law firm, and no output constitutes legal advice;
a compliance guarantee, certification, conformity assessment, or audit;
a substitute for review by qualified legal counsel;
an authorized-representative service under Article 22 of the EU AI Act.

4. NOT LEGAL ADVICE; NO ATTORNEY-CLIENT RELATIONSHIP

THE SERVICE AND ALL DELIVERABLES ARE PROVIDED FOR GENERAL INFORMATIONAL AND DOCUMENTATION-PREPARATION PURPOSES ONLY AND DO NOT CONSTITUTE LEGAL ADVICE. TEEMATES LLC IS NOT A LAW FIRM AND IS NOT ENGAGED IN THE PRACTICE OF LAW. NO ATTORNEY-CLIENT RELATIONSHIP IS CREATED BY YOUR USE OF THE SERVICE. YOU SHOULD CONSULT A QUALIFIED ATTORNEY REGARDING YOUR SPECIFIC LEGAL OBLIGATIONS BEFORE RELYING ON ANY DELIVERABLE.

5. AI-Generated Content Disclosure

Deliverables are generated by artificial intelligence systems. AI-generated content can contain errors, omissions, outdated information, or statements that do not reflect the current text or interpretation of applicable law. Regulatory guidance, harmonized standards, and enforcement practice under the EU AI Act continue to evolve. You are solely responsible for reviewing, verifying, and adapting every Deliverable before use.

6. Your Responsibilities and Representations

You represent, warrant, and agree that:

Accuracy of inputs. All information you provide during intake is complete and accurate. Deliverables are generated from your inputs; inaccurate inputs produce inaccurate Deliverables.
Independent verification. You will independently verify each Deliverable against the current text of applicable law, and will obtain professional legal review where appropriate, before using it.
Sole responsibility for compliance. You — not Teemates — remain solely responsible for your business's compliance with the EU AI Act and every other law that applies to you. Use of the Service does not make you compliant with anything.
Scope determinations are informational. Any indication by the Service that an obligation does or does not apply to you is an automated, informational assessment based on your inputs, not a legal determination.
Lawful use. You will not use the Service to generate materials for unlawful purposes or misrepresent Deliverables as attorney work product, certifications, or government-issued documents.

7. Accounts

You are responsible for safeguarding account credentials and for all activity under your account. Notify us promptly at support@transparencykit.com of any unauthorized use.

8. Fees, Payment, Taxes

Fees are stated at checkout and processed by Stripe. Prices exclude taxes; applicable sales tax is calculated and added at checkout. You authorize us to charge your payment method for the amounts stated. All fees are in USD.

9. Subscriptions and Auto-Renewal

Monitoring subscriptions renew automatically at the stated interval and price until cancelled. You may cancel at any time online through your account portal or by emailing support@transparencykit.com; cancellation stops the next billing cycle. Renewal pricing changes take effect only after notice to you and only on your next renewal. For subscription terms of one year or longer, we will send a renewal reminder to your account email at least 30 days before renewal, stating the renewal date, price, and how to cancel. Where a purchase includes a fixed period of monitoring (for example, a bundle with 12 months included), monitoring continues after the included period as a month-to-month subscription at the then-current monthly rate unless cancelled; this continuation is disclosed at checkout, and we will remind you at least 30 days before the first monthly charge. ⚖️ Attorney: confirm state auto-renewal law compliance (incl. Cal. ARL) for online-cancel mechanics, renewal notices, and the annual-plan reminder timing.

10. Refunds

Refunds are governed by our Refund Policy, incorporated into these Terms by reference.

11. Intellectual Property

Ours: The Service, software, prompts, templates, knowledge bases, and all underlying systems are owned by Teemates LLC or its licensors. No rights are granted except as stated here. Yours: Upon full payment, we grant you a perpetual, worldwide, non-exclusive license to use, reproduce, and modify the Deliverables generated for your account for your internal business purposes. This license terminates automatically for any Deliverable that is refunded. You may not resell, redistribute, or offer Deliverables (or derivative template systems) as a competing service. Feedback: Suggestions or feedback you provide may be used by us freely, without restriction or obligation to you. Your inputs: You grant us a license to process your intake information to operate the Service, generate your Deliverables, and improve the Service as described in our Privacy Policy.

12. Acceptable Use

You will not: (a) reverse engineer, scrape, or extract the Service's prompts, templates, or models; (b) probe or disrupt the Service's security; (c) submit malicious content; (d) use the Service to build a competing product; (e) exceed reasonable usage consistent with the plan purchased.

13. DISCLAIMER OF WARRANTIES

THE SERVICE AND ALL DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEEMATES LLC DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) ANY DELIVERABLE IS ACCURATE, CURRENT, COMPLETE, OR SUITABLE FOR YOUR CIRCUMSTANCES; (B) USE OF ANY DELIVERABLE WILL RESULT IN COMPLIANCE WITH THE EU AI ACT OR ANY OTHER LAW; OR (C) THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU USE THE SERVICE AND DELIVERABLES ENTIRELY AT YOUR OWN RISK. THE SERVICE DEPENDS ON THIRD-PARTY PROVIDERS (INCLUDING AI MODEL, HOSTING, AND PAYMENT PROVIDERS); WE ARE NOT RESPONSIBLE FOR THEIR AVAILABILITY, CHANGES, ERRORS, OR DISCONTINUATION.

14. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL TEEMATES LLC OR ITS MEMBERS, OFFICERS, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR REGULATORY FINES OR PENALTIES IMPOSED ON YOU BY ANY AUTHORITY, ARISING OUT OF OR RELATING TO THE SERVICE OR ANY DELIVERABLE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (ii) ONE HUNDRED U.S. DOLLARS ($100).

THESE LIMITATIONS ARE A FUNDAMENTAL BASIS OF THE BARGAIN AND APPLY REGARDLESS OF THE THEORY OF LIABILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THAT CASE, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED. Nothing in these Terms excludes liability that cannot be excluded under applicable law. ⚖️ Attorney: confirm cap structure and carve-outs under Pennsylvania law.

15. Indemnification

You will defend, indemnify, and hold harmless Teemates LLC and its members, officers, and contractors from and against any claims, damages, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service or any Deliverable; (b) your violation of these Terms; (c) your violation of any law, including the EU AI Act; or (d) any inaccurate or incomplete information you provide.

16. Term; Termination; Survival

These Terms apply while you use the Service. We may suspend or terminate access for breach. Sections 3–6 and 10–20 survive termination.

17. Dispute Resolution; Arbitration; Class Waiver

Please read this section carefully — it affects your rights.

Informal resolution first. Before filing any claim, you agree to contact us at support@transparencykit.com and allow 30 days to resolve the dispute informally.
Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in pending: COUNTY, Pennsylvania, before a single arbitrator, conducted remotely where feasible. Judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver. All disputes will be arbitrated on an individual basis only. Class, collective, and representative proceedings are not permitted.
Small claims carve-out. Either party may bring an individual claim in small-claims court instead.
Opt-out. You may opt out of this arbitration agreement by emailing support@transparencykit.com within 30 days of first accepting these Terms, with subject line "Arbitration Opt-Out." ⚖️ Attorney: confirm AAA rule selection, enforceability mechanics, and fee allocation — including mass-arbitration fee exposure and whether a batching provision or alternative forum is warranted.

18. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws rules. For matters not subject to arbitration, the parties consent to exclusive jurisdiction of the state and federal courts located in pending: COUNTY, Pennsylvania. TO THE EXTENT ANY DISPUTE PROCEEDS IN COURT, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ITS RIGHT TO A JURY TRIAL. ⚖️ Attorney: confirm PA enforceability of the jury waiver and the claims-limitation period in §20.

19. Changes to the Terms or Service

We may update these Terms by posting a revised version with a new effective date and, for material changes, notifying account holders by email. Continued use after the effective date constitutes acceptance. We may modify or discontinue features of the Service at any time.

20. General

Claims period — any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after the claim accrued, or it is permanently barred, to the extent permitted by law. Severability — if any provision is unenforceable, the remainder stays in effect and the provision is enforced to the maximum permitted extent. Assignment — you may not assign these Terms without our consent; we may assign to a successor. Entire agreement — these Terms, the Privacy Policy, and the Refund Policy are the entire agreement and supersede all prior discussions. Force majeure — neither party is liable for delays caused by events beyond reasonable control, including outages of third-party AI providers. No waiver — failure to enforce a provision is not a waiver. Notices — to you at your account email; to us at support@transparencykit.com.